
You will need specific emergency first aid training in order to be able to respond to a situation where an individual has had a more serious accident or sudden illness. Before you have undertaken training, you must always call for or get help from someone who is trained. Once you have been trained, you will be able to follow the procedures you have been given.You must never put yourself or others in danger by attempting to deal with an emergency situation.
You can reassure the individual or other people who may be present or have witnessed the incident. You can tell everyone involved that help is on its way.

It is essential to be calm.