
Record your concerns in the individual’s care plan and include any details on what action you have taken or going to take. Good communication and proactive reporting can help issues get resolved quicker and in an effective way.
You can report concerns to:
Depending on the situation and what the choice is regarding, a senior member of staff, the individual’s carer or family member, may be the best person to speak to. You must not discuss individuals or their situations with your own family and friends; this information is confidential.