In certain situations, a person may not realise that they are compromising an individual’s privacy and dignity.
Consider these examples.
Talking to an adult the same way you would a baby
Giving an adult mashed food all the time when they do not need it
Insisting on early bedtimes
Not closing the door when supporting with personal care (if risk assessed as safe)
Opening curtains and bed screens without ascertaining why they were closed
Not lowering your voice when discussing sensitive subjects, especially in public areas
Insisting people use commodes or bed-pans when they could be taken to use a toilet
Only suggesting activities that imply a low level of intelligence or ability
Not offering hand washing facilities after using the toilet
Calling a person “love” or “pet”, especially when they have been asked to be called by their name
Disregarding someone’s feelings or assuming they are just making a fuss
Entering someone’s room without knocking first
These are just a few examples to get you thinking. There will be plenty more.
When you are supporting people, try to put yourself in their position. Treat people as individuals and do not make assumptions about how they might want something done or how they are feeling.
Always ask!
There are some situations where it is challenging to maintain dignity and privacy.
Here are some examples of when dignity and privacy could be compromised:
- When a person can no longer wash, use the toilet or feed themselves.
- When a person has been risk assessed as unsafe to leave in a toilet or bathroom alone and they have to have someone with them all of the time.
- An illness or medical condition, for example, where a person has to wear an oxygen mask and walk around with an oxygen tank, they may not feel this is very dignified.
- Supporting an individual with personal care and they are able to do very little, if anything, for themselves and are dependent on other people.
- A person with severe disabilities who is unable to understand much about what is happening or has very limited ability to communicate.
- A person who is incontinent, having no or insufficient control over urination or defecation which means they regularly need support to change. Let’s explore this one a bit further…

Incontinence is embarrassing for most people.
Incontinence is not dignified.
When people lose control of their bladder or bowels (or both), they normally do not want to admit this has happened. They may try to hide it from you, their family, friends and other professionals. It may also not be very private if there are unpleasant smells and the individual is not in a private place.
If the person is teased, told off or embarrassed, they may withdraw and suffer low self-esteem. This behaviour of other people shows little or no respect for the individual and the challenges they live with. Their dignity is being ignored.