12. Demonstrate how to support individuals to make informed choices

Lesson 12/22 | Study Time: 33 Min
12. Demonstrate how to support individuals to make informed choices


To make informed choices, people need information.

No matter how simple the decision or capable the decision maker, the provision of relevant information is essential for any type of decision making. They may also need encouragement, confidence and support. 

Here are some examples:

Sonny likes choosing what to have in his sandwiches at lunchtime. To make that decision Sonny needs to know what food is available. 

If Sonny chooses cheese but he has a dairy allergy, he needs to understand the consequences of that choice.

You will also need to consider whether the person has mental capacity.

This information will be on the care plan, however, you will need to be able to identify if what is written on the care plan about capacity has changed. If they have limited capacity, they may need simple choices with a couple of options rather than lots of different options.

Sandra has been diagnosed with a medical condition where there are various treatment options.

As this decision is more complex and concerns consent to medical treatment, a specialist consultant will need to explain the options, what is involved in the treatments, why it is considered necessary and the consequences of each option.

A useful thing to think about when you are supporting an individual to make a decision, stop and think… “If it was me, what would I need and want to know to make a decision?”.

Some decisions are straightforward and others can be more complicated.
If you have any concerns or feel unable to support an individual in a decision making progress, speak to you manager.  
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Class Sessions

1- 1. Describe what is meant by privacy and dignity 2- 2. List situations where an individual’s privacy and dignity could be compromised 3- 3. Describe how to maintain privacy and dignity in the work setting 4- 4. Demonstrate that your actions maintain the privacy of the individual 5- 5. Demonstrate privacy and dignity is maintained 6- 6. Explain why it is important not to disclose anything about the individual unless appropriate 7- 7. Report any concerns you have about privacy and dignity to the relevant person 8- 8. Describe ways of helping individuals to make informed choices 9- 9. Explain how risk assessment processes can be used to support individuals to make decisions 10- 10. Explain why personal views must not influence an individual’s own choices or decisions 11- 11. Describe why you need to support an individual to challenge decisions 12- 12. Demonstrate how to support individuals to make informed choices 13- 13. Check risk assessment processes are used to support individuals to make their own decisions 14- 14. Reflect on how your own personal views could influence an individual’s choices 15- 15. Report any concerns you have about informed choices to the relevant person 16- 16. Describe the importance of how valuing people contributes to active participation 17- 17. Explain how to enable individuals to make informed choices about their lives 18- 18. List others ways you can support active participation 19- 19. Describe importance of enabling individuals to develop self-care and maintaining networks 20- 20. Demonstrate that you can support the active participation of individuals in their care 21- 21. Reflect on how your own personal views could restrict the individual’s ability to participate 22- 22. Report any concerns about active participation to the relevant person

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