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11. Describe why you need to support an individual to challenge decisions

Lesson 11/22 | Study Time: 33 Min
11. Describe why you need to support an individual to challenge decisions


Are you afraid to challenge a decision?

You are supporting individuals who are vulnerable. They may seek your help and possibly reassurance. Sometimes a decision may be made that an individual is not happy about or doesn’t agree with. If this happens you can support the individual to question or challenge the decision. The decision may have been made by other professionals, family members, next of kin or your colleagues or manager. It doesn’t matter whether you agree with the decision or not, it is not your choice.

Here are a few examples…

If an individual wishes to question or challenge a decision, ask them initially what they are unhappy about.

Encourage them to explore their options and decide what they would like as the end outcome.

You can support the individual by:

Directing them to…
…other sources of information
Assisting them to…
..follow the complaints procedure
Referring them to…
…a more experienced member of staff or an expert
Offering to…
…sit in on any meetings or discussions
Working with person-centred values ensures that the individuals you support are at the centre of any decision making process about their life, and the support they need and want.
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Class Sessions

1- 1. Describe what is meant by privacy and dignity 2- 2. List situations where an individual’s privacy and dignity could be compromised 3- 3. Describe how to maintain privacy and dignity in the work setting 4- 4. Demonstrate that your actions maintain the privacy of the individual 5- 5. Demonstrate privacy and dignity is maintained 6- 6. Explain why it is important not to disclose anything about the individual unless appropriate 7- 7. Report any concerns you have about privacy and dignity to the relevant person 8- 8. Describe ways of helping individuals to make informed choices 9- 9. Explain how risk assessment processes can be used to support individuals to make decisions 10- 10. Explain why personal views must not influence an individual’s own choices or decisions 11- 11. Describe why you need to support an individual to challenge decisions 12- 12. Demonstrate how to support individuals to make informed choices 13- 13. Check risk assessment processes are used to support individuals to make their own decisions 14- 14. Reflect on how your own personal views could influence an individual’s choices 15- 15. Report any concerns you have about informed choices to the relevant person 16- 16. Describe the importance of how valuing people contributes to active participation 17- 17. Explain how to enable individuals to make informed choices about their lives 18- 18. List others ways you can support active participation 19- 19. Describe importance of enabling individuals to develop self-care and maintaining networks 20- 20. Demonstrate that you can support the active participation of individuals in their care 21- 21. Reflect on how your own personal views could restrict the individual’s ability to participate 22- 22. Report any concerns about active participation to the relevant person