BRITISH CLEANING CERTIFICATE
About this course
The cleaning service sector is a booming industry due to tightening of health and safety regulations and current focus on an aesthetically clean look. Cleaners, therefore, have the opportunity to own their own businesses and build exclusive client lists. It is a satisfying job with plenty of room for growth and innovation. In this module, you will learn about working in the cleaning industry, finding your niche market and how you can progress your career within the field.
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The cleaning service sector is a booming industry due to tightening of health and safety regulations and current focus on an aesthetically clean look. Cleaners, therefore, have the opportunity to own their own businesses and build exclusive client lists. It is a satisfying job with plenty of room for growth and innovation.
To learn how cleaning offices differs from domestic cleaning
To learn how to deal with office rubbish
To learn how to clean office desks, lifts and vending areas
To learn different techniques for cleaning staff toilets
To learn about unusual places that you may find rubbish in an office
To know which areas of the hospital you will be expected to clean
To identify the techniques required to clean hospital wards, corridors and toilets
To understand the health and safety requirements for hospital cleaners
How to find hospital cleaner jobs
To know about hospital cleaner pay and career progression
To learn what you need to professionally clean a toilet
To understand the cleaning routine for a bathroom and toilet
To understand why you should use colour coded cloths
To learn how to unclog drains
To learn about the different surface areas you will find in a bathroom
To know how commercial kitchen cleaning differs from domestic
To know how to best clean the sinks in commercial kitchens
To understand the techniques to clean commercial ovens and steamers, as well as other kitchen equipment such as food trolleys
To understand the procedures for cleaning the kitchen sides and preparation areas
To know the order by which you should clean the kitchen, as well as which fluids and products you need to effectively clean a commercial kitchen
How to clean surfaces
The best way to dust
How to effectively clean glass and mirrors
The best techniques to clean hardwood flooring
How to clean treated floors
The best methods for cleaning monitors and television screens
What a specialist surface is and how to clean them
Standards you are expected to maintain
To understand proper keyholding practices for you and potential staff
To know how to appropriately use security information such as alarm codes
To understand the consequences to your business if the security of your client is breached
To know how to follow protocol in the case that an employee breaches your rules
To learn about disciplinary best practices for employees with keyholding responsibilities
How to properly present yourself to your clients
How to act professionally in a home
How to act professionally in a commercial setting
How to communicate with your clients verbally
To understand how body language works
To learn about the typical working hours and conditions for cleaners
To understand how much holiday time you can expect to receive
To study an example of a typical day as a cleaner
To understand what a typical cleaner can earn
To learn more about what environments cleaners work in
To learn about the different types of chemicals you encounter in cleaning
To learn the difference between acidic, alkaline and neutral chemicals
To understand safety processes when working with chemicals
To learn about safe chemical storage
To learn about laws and regulations that affect the way you use cleaning chemicals
