23. Explain the agreed ways of working for checking identity of people

Have you got your
ID badge?

Some work settings will have an open policy
for visiting and you might see people who you do not recognise.In other work settings, you may need a security code or
special access pass to get in. You may need to wear an identification badge
with your photo.You should never let a stranger into your workplace and never
let a stranger walk unsupervised around your place of work.

You should never let a stranger into your
workplace and never let a stranger walk unsupervised around your place of work.

Ensure
visitors have a right or need to be there.

Do not give door access codes to people who
do not have a right to them. You may have a procedure for visitors to wear a
temporary visitor badge for the duration of their visit. 

You can check identity by:

·        
Asking for photo identification.

·        
Checking the photo is the same as the person.

·        
Checking if they are expected at your place
of work.

·        
Contacting their employer to see if they are
who they say they are.

If you are in any doubt do not let them in
and contact your manager. If they are already in the building you can accompany
them until they leave the premises or again, you can contact your manager
immediately. If you meet someone in a building who you think should not be
there, smile and politely ask them…

Can I help you?

Would you mind explaining who you are and why you are here?

If they are visiting a relative or friend and
you do not know them, they will be reassured by your actions that the person
they are visiting is in a secure place.

Make
sure all visitors sign in and then sign out again. 

This is both for security but also in the event that the premises has to be
evacuated because of an emergency like a fire, their names can be checked at
the Assembly Point. 

Failure to do this could send a fire fighter into a dangerous building to look
for someone who is not there.