
You must take care about what you record.
At times, you will be asked to explain your records. For example, if there is a complaint that needs investigating or records are needed as part of a court investigation.
Check below to see some examples of the kinds of people who might read what you write and why.


Don’t forget – people who are not entitled to see confidential information must not be able to see it. This includes members of your family, your friends, members of the public and professionals who have no legitimate business reason to see the information.