07345159778
support@getskillonline.com

8. Roles of key people

Lesson 8/15 | Study Time: 20 Min
Course: End of Life
8. Roles of key people

Roles of key people

You are likely to find yourself working with a range of people when supporting someone who is nearing the end of their life.

When a person is nearing the end of their life, due to a short or longer term illness, they will usually have a team of specialists assigned to and working with them.  

An individual’s end of life care team may include a range of different professionals, volunteers, family members, friends, unpaid carers, specialist voluntary services and end of life specialists.  

End of life care may be delivered by community health services in a community hospital, to people in their own home or in hospices. It includes aspects of nursing and personal care, specialist palliative care, and bereavement support. 

End of life care may be provided by specialist palliative care teams, including nurses, doctors and therapists, they may be more general services, for example delivered by district nurses. 

Multidisciplinary working is a key feature of care and there will usually be links with various other local services including acute hospitals, voluntary sector providers, GPs and social care providers.


Care Quality Commission


Local authorities have to provide an Independent Mental Capacity Advocate (IMCA) if an individual does not have family or friends to help them and they have difficulty with:

  1. Understanding and remembering information
  2. Communicating their views
  3. Understanding the pros and cons of different options

Paid carers cannot act as an Independent Mental Capacity Advocate. These people are specially trained and independent of social care services and the NHS. 

Advocates can support individuals during end of life reviews and support planning. They can attend meetings with an individual and write letters on their behalf. There are several organisations who provide advocates who have been trained to fulfil this role. The appropriate local authority will be able to provide information about local advocacy services.

An individual may also need support for:

Faith leaders and spiritual advisers can support an individual with their spiritual needs which will be connected to overall well-being. 
Housing and welfare people about housing and financial issues.
Lawyers can represent individuals in drafting or reviewing a person’s Last Will and Testament. 
This is a legal document setting out how their estate (property, belongings, savings, investment and other assets) will be distributed upon their death. 

They can also provide support in preparing Advance Decisions, also known as Living Wills. These are legally binding expressions of wishes about medical treatment a person may wish to refuse if they lose the mental capacity to make their own medical decisions.
Specialist communication services may be required if a person cannot communicate without support.

This could be where the individuals has speech or hearing challenges.