Module 5: Project Management for Shopfitting 

1. Understanding Project Timelines

Effective timeline management ensures shopfitting projects meet deadlines while maintaining quality standards.

Critical Path Components:

• Pre-construction Phase (15-25% of timeline):

• Design finalization (3-7 days)

• Material procurement (7-14 days lead time)

• Permits/approvals (varies by municipality)

• Construction Phase (60-70%):

• Core build-out (2-4 weeks for 1000sqft retail)

• Fixture installation (1-2 weeks)

• Services integration (electrical/plumbing 3-5 days)

• Snagging Phase (10-15%):

• Punch list resolution (48hr standard)

• Client walkthroughs (2-3 iterations)

Scheduling Tools:

• Gantt charts with 5-10% float time

• Critical path method (CPM) analysis

• 4D BIM simulations for complex projects

Industry Benchmarks:

• 6-8 weeks for standard retail unit (1500sqft)

• 2-day buffer per £50k project value

2. Working with Contractors and Clients

Stakeholder management requires structured communication protocols.

Contractor Coordination:

• Trade Sequencing:

• Demolition (if required)

• First fix (electrical/mechanical rough-ins)

• Drywall/flooring

• Second fix (finish carpentry/lighting)

• Performance Metrics:

• 95% on-time delivery expectation

• 3-strike policy for quality violations

Client Management Framework:

• Communication Protocol:

• Weekly progress reports (standardized templates)

• 24hr response time SLA

• Change Order Process:

• Written authorization required

• 15% minimum markup on alterations

• 48hr review period

Documentation Requirements:

• Daily site diaries (photos + notes)

• RFI log (response within 24 working hours)

3. Site Preparation and Organization

Optimized site setup directly impacts productivity and safety.

Site Establishment Plan:

• Zoning Requirements:

• Material storage (dedicated 20% of floor area)

• Work zones (500mm clearance around all sides)

• Client access pathways (minimum 900mm width)

• Logistics Management:

• Just-in-time delivery scheduling

• Waste segregation stations (3-bin system)

Safety Implementation:

• Mandatory Controls:

• Perimeter screening (2.4m height minimum)

• Dust containment (0.5mg/m³ threshold)

• Noise curfews (07:00-18:00 standard)

• Tool Management:

• PAT testing every 3 months

• Lockout-tagout procedures

4. Problem-Solving on Site

Proactive issue resolution maintains project momentum.

Common Challenges & Solutions:

Decision-Making Matrix:

1. Assess impact (cost/time/quality)

2. Identify 3 solution options

3. Client consultation (>£5k variations)

4. Implement with documentation

Contingency Planning:

• 10% budget reserve

• 5% schedule float

• Preferred subcontractor list

5. Post-Installation Checks and Handover

Systematic completion procedures ensure client satisfaction.

Defects Management Process:

• Three-Stage Inspection:

• Trade-specific snagging

• PM quality audit

• Client walkthrough

• Acceptance Criteria:

• 0 critical defects (safety/functionality)

• ≤3 minor defects per 100sqm

Handover Documentation:

1. As-built Drawings (CAD + PDF formats)

2. O&M Manuals (minimum 50-page dossier)

3. Warranty Packages (component-specific)

4. Training Records (staff sign-off sheets)

Client Transition Support:

• 30-day defects liability period

• 2hr minimum systems training

• Emergency contact protocol

Performance Metrics:

• 98% defect-free handover target

• 72hr snag resolution guarantee

This module provides the structural framework for delivering shopfitting projects on time, within budget, and to exacting quality standards. The methodologies outlined combine construction best practices with retail-specific requirements, ensuring operational readiness from first fix to grand opening.