Minute Taking Certificate
About this course
Listening is a critical skill for minute taking and we looked at ways to become a better listener. We reviewed different modes of listening to understand their use in different scenarios: attentive, responsive or active listening. We also saw that listening has four different levels: factual, perceptive, emotive and mixed. The process of listening demonstrated the stages we go through when perceiving and receiving messages before understanding and evaluating them. We also discussed various strategies that can help you to pick out key information during complex situations or in challenging environments.
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Establish the importance of well-prepared agenda items when taking minutes
Understand the need of standards when taking and sharing minutes
Examine the need for the filing and archiving of minutes and keeping a legal record
Understand the basic layout options and requirements for minutes
Learn the key tenets of pre-meeting preparation
Investigate the various technologies that you can use in taking minutes
Understand why the minute taker needs to speak to the Chair before the meeting
Establish what the minute taker needs to do when obtaining the agenda
Understand the various tasks and responsibilities of a minute taker
Investigate and prevent common mistakes made during meetings
Know how to use mind mapping tools to make capturing information easier
Examine the basic components to include when writing up minutes
Understand what personal skills are required to become proficient at taking minutes
Establish the link between in minute taking and overall meeting quality and productivity
Examine the various listening modes and listening levels we experience
Discuss how a minute taker can improve their listening skills and focus
